Terms and Conditions of Use Homelands Nursing Home
These Terms and Conditions govern your use of the Homelands Nursing Home website and your relationship with us. Please read them carefully.
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Terms and Conditions of Use
Last updated: October 2025These Terms and Conditions, together with our Privacy Policy, govern your use of this website (the “Homelands Nursing Home Site”) and your relationship with Homelands Nursing Home (“Homelands”, “we,” “us,” or “our”). Please read them carefully as they affect your rights and obligations under the law. If you do not agree to these Terms and Conditions, please refrain from using the site.
1. Use of the Site
The Homelands Nursing Home Site is provided for your personal, non-commercial use and is subject to these Terms and Conditions. By accessing or using the site, you agree to be bound by these terms.
2. Amendments
We reserve the right to update or modify these Terms and Conditions at any time for legal, regulatory, or operational reasons. Any changes will be posted on the Homelands site. Continued use of the site after such changes indicates your acceptance of the revised Terms and Conditions.
3. Intellectual Property
All content on the Homelands site—including text, graphics, logos, and software—is protected by copyright, trademarks, and other intellectual property rights. You may view and print content for personal use only. You may not reproduce, modify, distribute, or use any content for commercial purposes without prior written consent from Homelands Nursing Home.
4. Acceptable Use
You agree not to use the Homelands site for any unlawful, defamatory, abusive, obscene, or otherwise objectionable material, nor to encourage conduct that constitutes a criminal offence or violates applicable laws. You must not disrupt or interfere with others’ use of the site or copy copyrighted content without permission from Homelands Nursing Home. You will be liable for any losses or damages resulting from your breach of these terms.
5. Site Availability
While we strive to maintain optimal performance, we do not guarantee uninterrupted access to the Homelands site. Temporary downtime may occur due to maintenance, updates, or unforeseen issues. We will make reasonable efforts to restore service promptly.
6. Limitation of Liability
The Homelands site provides general information only. While we aim for accuracy and reliability, we do not guarantee the completeness or suitability of the content. Our liability is limited to foreseeable losses resulting directly from our breach of these Terms and Conditions. This limitation does not apply to liability for death or personal injury caused by our negligence.
7. Third-Party Links
The Homelands site may include links to external websites for your convenience. We are not responsible for the content or availability of these third-party sites and do not endorse them.
8. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. We aim to resolve disputes amicably, but if necessary, legal proceedings must be initiated within the United Kingdom.
9. International Use
Accessing the Homelands site from outside the United Kingdom is done at your own risk. You are responsible for compliance with local laws in your jurisdiction.
10. Miscellaneous
- You may not assign or transfer your rights under these Terms and Conditions.
- We may transfer our rights to another entity, provided your rights remain unaffected.
- If we choose not to enforce a breach of these Terms and Conditions, we retain the right to enforce them in the future.
- We are not liable for breaches caused by circumstances beyond our reasonable control.
11. Policy Management and Compliance
Homelands Nursing Home is committed to maintaining the highest standards of care, safety, and regulatory compliance. We use Quality Compliance Systems (QCS) to manage all operational policies and procedures, regularly reviewing and auditing them to ensure they remain current and aligned with best practice.
12. Accessibility
We are dedicated to providing inclusive access to our website and services. Homelands Nursing Home offers wheelchair access, stairlifts, and ground-floor accommodation. We continually assess and improve our physical and digital environments to support individuals with disabilities.
13. Data Protection (GDPR)
We take your privacy seriously. Homelands Nursing Home complies with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Personal data collected through this site or during care provision is processed lawfully, securely, and transparently. You have the right to access, correct, or request deletion of your personal data at any time.
Homelands Nursing Home
Horsham Road, Cowfold, West Sussex, RH13 8AJ
Phone: 01403 864 581
Email: [email protected]
Homelands Nursing Home is part of Medicrest Ltd, a care group regulated by the Care Quality Commission (CQC).
© Medicrest Ltd.
No agency staff – you'll see the same friendly faces daily.
Every resident in our care is assigned a nurse and carer they can get to know and trust.
Our long-standing team of experienced and dedicated professionals is what sets us apart. Every staff member is certified, vetted and trained, guaranteeing competence, compassion and kindness in every aspect of dementia care and elderly nursing in West Sussex.
Knowing our residents personally helps us better understand their conditions and preferences, ensuring we can offer personalised care that exceeds expectations.
When you choose Homelands, you can be assured that every member of our team has passed a rigorous vetting process.
Delicious, nutritious home-cooked meals throughout the day.
The food at Homelands is one of the highlights, freshly cooked from scratch using top-quality ingredients!
Nutrition is a primary focus at Homelands. Using quality ingredients, we offer home-cooked food throughout the day, catering to all tastes and dietary requirements.
Enjoy dining with other residents in our stylishly redecorated dining areas, or request your meal be delivered to your room. At Homelands Nursing Home in West Sussex, we believe in freedom of choice - residents choose when, where, and with whom they enjoy mealtimes. Click to view a sample menu.
Join our friendly family community at Homelands.
You are invited to visit Homelands whenever you feel ready – no appointment is required.
We welcome prospective residents and family members to enjoy a tour of Homelands, meet the team and our residents, and enjoy a cup of tea on the house. Someone will always be available to greet you and show you around.
If, however, you would like to meet our care manager, it is advisable to let us know you are coming. This way, we can ensure her availability - so as not to keep you waiting.
Are there public transport routes nearby?
Yes. The mainline railway station is Horsham, five miles north of Homelands Nursing Home, which serves London and the south coast.
Schedule a Visit
Book a trial stay at Homelands Nursing Home in West Sussex.
Whether for a week or more, we welcome prospective residents to arrange a trial stay at our dementia care and nursing home in Horsham, West Sussex. All residents are required to undertake a pre-assessment before arriving and will be provided with all the information needed to make an informed decision.
Contact Homelands for a friendly chat.
When you contact Homelands, you can expect a genuine, warm and personal welcome. Someone will answer any questions you have and guide you through everything you need to know for a smooth and positive transition. Whether exploring options for yourself or on behalf of a loved one, our knowledgeable and experienced care professionals are here to help.
Call Homelands Dementia Care & Nursing Home in Horsham, West Sussex
We look forward to hearing from you.