Quality elderly care across Kenley and Surrey

Terms and Conditions of Use
Medicrest Ltd

These Terms and Conditions govern your use of the Medicrest Ltd website and your relationship with us. Please read them carefully.

Terms and Conditions of Use

Last updated: October 2025

These Terms and Conditions, together with our Privacy Policy, govern your use of this website (the “Medicrest Ltd Site”) and your relationship with Medicrest Ltd (“Medicrest”, “we,” “us,” or “our”). Medicrest Ltd is a registered company in England and Wales and serves as the parent organisation for Acorn Lodge, Acorn House, Morven House, and Homelands Nursing Home. Medicrest does not directly provide care services but oversees administrative, regulatory, and operational support for its affiliated homes. By accessing or using the Medicrest Site, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using the site.


1. Purpose of the Site

The Medicrest Site is intended to provide general information about our company structure, affiliated care homes, and corporate governance. It does not offer direct care services or clinical advice. Any care-related queries should be directed to the individual care homes listed on the site.


2. Corporate Structure

Medicrest Ltd is a limited company registered in England and Wales. It acts as the head office for the following care homes:

Each care home operates independently under its own management team and is regulated by the Care Quality Commission (CQC).


3. Website Content and Accuracy

We strive to ensure that all information on the Medicrest Site is accurate and up to date. However, we make no guarantees regarding the completeness or reliability of the content. Information about affiliated care homes is provided for reference only and may be subject to change.


4. Amendments

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on the Medicrest Site. Continued use of the site after changes are published indicates your acceptance of the revised terms.


5. Intellectual Property

All content on the Medicrest Site—including text, graphics, logos, and documents—is protected by copyright and intellectual property laws. You may view and print content for personal use only. Commercial use or reproduction requires written permission from Medicrest Ltd.


6. Acceptable Use

You agree not to use the Medicrest Site for any unlawful, defamatory, abusive, obscene, or otherwise objectionable material, nor to encourage conduct that constitutes a criminal offence or violates applicable laws. You must not disrupt or interfere with others’ use of the site or copy copyrighted content without permission.


7. Site Availability

While we strive to maintain optimal performance, we do not guarantee uninterrupted access to this site. Temporary downtime may occur due to maintenance, updates, or unforeseen issues.


8. Limitation of Liability

Medicrest Ltd is not liable for any direct or indirect losses arising from your use of the Medicrest Site. This includes reliance on information provided or technical issues affecting site access. Nothing in these Terms limits our liability for death or personal injury caused by negligence.


9. Third-Party Links

The Medicrest Site may contain links to external websites, including those of affiliated care homes. These links are provided for convenience only. We are not responsible for the content or availability of third-party sites and do not endorse them.


10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. We aim to resolve disputes amicably, but if necessary, legal proceedings must be initiated within the United Kingdom.


11. Policy Management and Compliance

We are committed to maintaining the highest standards of care, safety, and regulatory compliance. We use Quality Compliance Systems (QCS) to manage all operational policies and procedures, regularly reviewing and auditing them to ensure they remain current and aligned with best practice.


12. Accessibility

We are committed to making the Medicrest Site accessible to all users, including those with disabilities. If you encounter any barriers to access, please contact us so we can improve your experience.


13. Data Protection (GDPR)

Medicrest Ltd complies with the General Data Protection Regulation (GDPR) and all applicable data protection laws. We do not collect personal health data through this site. Any personal information submitted via contact forms or email is handled securely and in accordance with our Privacy Policy.


Medicrest Ltd

Email: [email protected]

Medicrest Ltd is part of Medicrest Group, a care organisation regulated by the Care Quality Commission (CQC).

© Medicrest Ltd.

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