Quality elderly care across Kenley and Surrey

Acorn House Care Home in Surrey - Meet the Team

Assisted Living and Elderly Care at
Acorn House Care Home in Kenley, Surrey

Elderly care, with a team you know and trust.

Every resident has a carer they can rely on.

At Acorn House, every resident is paired with a carer they can get to know and trust. Our commitment to round-the-clock care ensures that residents experience safety, comfort, and continuous support in an immaculately maintained environment.

We work closely as a team to achieve the highest standards of assisted living and elderly care in Surrey.

When you choose our care home in Kenley, you can have peace of mind knowing that we adhere to high standards and our care home policies, going above and beyond to meet our residents' needs and requests.

Your safety and well-being are at the heart of everything we do.

To learn more, call Acorn House Care Home in Surrey on

Call 020 8660 3363

Thorough screening process for every staff member:

Each team member goes through a comprehensive screening process, which includes:

Criminal Records Bureau (CRB) Check
Bi-monthly clinical supervision
Professional and character references
Annual performance appraisals
3-Month probation period for new employees
Insight through resident feedback

Meet our Team at Acorn House

“We like to make all our residents feel like they’re in their own home."

Registered Manager
Veronika Hearn

“Working at Acorn House feels like being part of a family that’s growing together. It is a place where everyone’s kindness and teamwork, make each day rewarding.”

- Deputy Manager
Esmie Xavier

What to expect from our team at
Acorn House Care Home in Surrey:

Acorn House is a family-run home comprising qualified care managers and assistants, as well as trained and vetted kitchen, gardening and domestic staff.

No Agency Staff

Here, we do not employ agency staff. Our dedicated carers are here daily, ensuring residents feel a sense of familiarity and confidence in a clean, calm and compassionate environment.

Here’s a breakdown of the team at Acorn House
Care Home in Surrey and what you can expect:

Registered Care Manager

Ensuring quality standards are continuously met.

At Acorn House, our Registered Care Manager oversees the day-to-day running of the care home, ensuring our residents are happy and receiving the care they deserve. Residents and their relatives have 24-hour direct access to the care manager or the most senior staff member on duty.

Here, there is always someone available to address resident concerns.

Senior Care Assistants
and Carers

24-hour compassionate elderly care

Our permanent care team is committed to providing consistent, genuine support, 24 hours a day, 7 days a week. Every resident is assigned a key worker they can trust and confide in. In cases where it is not medically possible for the resident to communicate effectively, we will gladly work with trusted family members and/or friends where needed.

Kitchen Team

Nutritious homemade meals catering to all requirements

Our skilled kitchen workforce uses high-quality, seasonal ingredients to create delicious home-cooked meals for our residents. Catering to all allergies and dietary requirements, we prioritise good nutrition and value what it can do for our resident’s physical and mental health.

Domestic Staff

Cleaning, gardening, laundry

Supporting the entire in-house care team, our friendly domestic staff includes cleaners, gardeners and a laundry team. They keep our care home spotlessly clean and strive to maintain a neat and positive environment for our residents.

Activity Coordinators

Ensuring no shortage of social opportunities

Keeping active and socially connected contributes to a healthier mind and a higher quality of life. Where appropriate, we encourage residents to participate in activities, tailoring them accordingly to suit individual needs. Whether dementia-specific, physical or sensory, our activity coordinator ensures something for everyone.

Activities are optional and can even be enjoyed in the comfort of your room.

Resident safety is our top priority.

Family-run with a dedicated care team – no agency staff.

You will be greeted by the same smiley faces every morning.

At Acorn House, we assign each resident a dedicated carer responsible for their well-being. Every member of our care home, from the care workers to the garden and kitchen staff, has passed a rigorous vetting process. We prioritise resident safety and care 100% of the time and strive to build genuine, trusting relationships with supporting relatives and friends. By understanding your needs, we can better personalise our care services.

Enjoy a friendly family environment with a team you can trust.

Healthy home-cooked meals at any time.

We take pride in delivering healthy, nutritious home-cooked food to our residents.

A healthy diet is crucial in supporting the body’s immune system, energy levels and overall well-being. Our passionate kitchen team prepare balanced meals to suit all dietary needs, ensuring every meal is both nutritious and delicious. At Acorn House, we take pride in offering our residents a variety of fresh, wholesome meals each day that help keep them happy, nourished and feeling their best! Click to view a sample menu.

When it comes to nutrition, you can rely on our kitchen to deliver.

Welcome Home – be a part of our community.

You don’t need an appointment to visit Acorn House Care Home in Kenley, Surrey.

Come whenever you feel ready, meet the team and our residents. Someone will always be available to greet you and show you around.

If, however, you would like to meet our Care Manager, it is advisable to let us know you are coming. This way, we can ensure her availability - so as not to keep you waiting.

Are there public transport routes nearby?

Yes. Kenley Railway Station and local bus services are only a ten-minute walk from Acorn House.

Schedule a Visit

Speak to a friendly member
of staff.

When you call our care home in Surrey, you can expect a genuine, warm and personal welcome. Someone will answer your questions and guide you through everything you need to know. Whether you're exploring care home options for yourself or on behalf of a loved one, our knowledgeable and experienced carers are here to help.

Arrange a Trial Stay at Acorn House Care Home.

Join us for a few days, a week or more - it is entirely up to you.
All residents undergo a preassessment before arriving. If, however, the new resident is unable to communicate with us in person, we will gladly speak to a trusted family member or representative.

Call Acorn House Care Home in Surrey on