These Terms and Conditions, together with our Privacy Policy, govern your use of this website (the “Acorn House Site”) and your relationship with Acorn House (“Acorn”, “we,” “us,” or “our”). Please read them carefully as they affect your rights and obligations under the law. If you do not agree to these Terms and Conditions, please refrain from using the site.
The Acorn House Site is provided for your personal, non-commercial use and is subject to these Terms and Conditions. By accessing or using the site, you agree to be bound by these terms.
We reserve the right to update or modify these Terms and Conditions at any time for legal, regulatory, or operational reasons. Any changes will be communicated via an announcement on the Acorn House site. Continued use of the site after such changes indicates your acceptance of the revised Terms and Conditions.
All content on this site—including text, graphics, logos, and software—is protected by copyright, trademarks, and other intellectual property rights. You may view and print content for personal use only, provided all copyright and proprietary notices remain intact. You may not reproduce, modify, distribute, or use any content for commercial purposes without prior written consent from Acorn House.
You agree not to use this site for any unlawful, defamatory, abusive, obscene, or otherwise objectionable material, nor to encourage conduct that constitutes a criminal offence or violates applicable laws. You must not disrupt or interfere with others’ use of the site or copy copyrighted content without permission. You will be liable for any losses or damages resulting from your breach of these terms.
While we strive to maintain optimal performance, we do not guarantee uninterrupted access to this site. Temporary downtime may occur due to maintenance, updates, or unforeseen issues. We will make reasonable efforts to restore service promptly.
The Acorn House site provides general information and resources only. While we aim for accuracy and reliability, we do not guarantee the completeness or suitability of the content. Our liability is limited to foreseeable losses resulting directly from our breach of these Terms and Conditions. This limitation does not apply to liability for death or personal injury caused by our negligence.
The Acorn House site may include links to external websites for your convenience. We are not responsible for the content or availability of these third-party sites and do not endorse them.
These Terms and Conditions are governed by the laws of England and Wales. We aim to resolve disputes amicably, but if necessary, legal proceedings must be initiated within the United Kingdom.
Accessing the Acorn House Site from outside the United Kingdom is done at your own risk. You are responsible for compliance with local laws in your jurisdiction.
At Acorn House, we are committed to maintaining the highest standards of care, safety, and regulatory compliance. To support this, we use Quality Compliance Systems (QCS) to manage all our operational policies and procedures. All policies are regularly reviewed, updated, and audited through QCS to ensure they remain current, evidence-based, and aligned with best practices and statutory requirements.
Acorn House is committed to ensuring that our website and services are accessible to all users, including individuals with disabilities. We continually review and improve our environments to promote inclusivity and remove barriers to access.
We take your privacy seriously. We comply with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Personal data collected through this site or during care provision is processed lawfully, securely, and transparently. You have the right to access, correct, or request deletion of your personal data at any time.
Acorn House
63 Hayes Lane, Kenley, CR8 5JR
Phone: 020 8660 3363
Email: acorn.house@medicrest.co.uk
Acorn House is part of Medicrest Ltd, a care group regulated by the Care Quality Commission (CQC).
© Medicrest Ltd.
Yes. Kenley Railway Station and local bus services are only a ten-minute walk from Acorn House.
Schedule a Visit
When you call our care home in Surrey, you can expect a genuine, warm and personal welcome. Someone will answer your questions and guide you through everything you need to know. Whether you're exploring care home options for yourself or on behalf of a loved one, our knowledgeable and experienced carers are here to help.
Join us for a few days, a week or more - it is entirely up to you.
All residents undergo a preassessment before arriving. If, however, the new resident is unable to communicate with us in person, we will gladly speak to a trusted family member or representative.
We look forward to hearing from you.
Call 020 8660 3363