Residential Care in Surrey - Meet the Team
Acorn Lodge: 24-Hour Trusted Elderly
Residential Care in Kenley, Surrey
Call 020 8660 0983
We love knowing our residents.
Meet our permanent staff of compassionate, kind professionals. If you’d like to speak to someone, call Acorn Lodge Residential Care in Kenley onThe Acorn Lodge team comprises over forty professionals, including a management team, care assistants, kitchen, and domestic staff responsible for cleaning and maintaining our home and grounds.
All staff are rigorously vetted and monitored closely by our long-standing Registered Care Manager, who is available at Acorn Lodge from Monday to Friday every week. During the weekends, the Care Manager can be reached through the most senior staff member on duty.
Here, we pride ourselves on delivering the highest standards in residential care, regardless of who is managing.
We go to great lengths to ensure our residents never feel isolated or alone.
In our care, every resident has a named carer responsible for their needs and well-being.
This personal approach to elderly care means residents can feel confident with a carer(s) they know and trust.
Having a dedicated carer is also hugely beneficial to our residents' families; they can rest knowing loved ones are safe with genuinely caring people.
Thorough screening process for every staff member:
Each team member goes through a comprehensive screening process, which includes:
- Enhanced DBS Checks
- Bi-monthly clinical supervision
- Professional and character references
- Annual performance appraisals
- 3-Month probation period for new employees
- Insight through resident feedback
Meet our Team at Acorn
Lodge Residential Care Home in Kenley:
“I have an amazing team, who are consistent, who are loving, who are caring, who are dedicated. We don’t use agencies, so everybody gets to know the residents, and they give them the very best of care. They ensure that the residents are safe, comfortable and well cared for. They show respect to the resident, and they make sure that their dignity is upheld. That really makes me proud as a manager. The team."
"Caring is not just a task, but a commitment to kindness, patience, and understanding. Every small gesture of support and compassion makes a lasting difference in the lives we touch.”
“Everyone who steps into Acorn Lodge are like our family. So, we, as a team, as a family, treat them like family. Whatever makes them happy, whatever makes them fulfilled, that’s what our goal is. We get wonderful feedback from their families as well.”
“All meals are prepared fresh. If any resident wants anything like scrambled eggs for breakfast or chicken nuggets for dinner, I will make it for them, no problem! We also cater to their respective diets, like diabetics. During events, we have special food, like Christmas lunch and summer barbecues. It’s always busy in the kitchen, but it’s my favourite place to be!"
“As the Activity Coordinator at Acorn Lodge, I love bringing joy and purpose to our residents’ lives through meaningful activities and shared moments. Every day is an opportunity to make someone smile, encourage connection, and create a warm, welcoming environment where everyone feels valued. Seeing our residents happy and engaged is what makes my role so rewarding.”
Here’s a breakdown of how our residential care team operates in Kenley:
Registered Care Manager
Our Registered Care Manager at Acorn Lodge ensures everything runs smoothly and that residents receive the care and attention they need. Here, the Care Manager is almost always available to address residents' questions or concerns. In her absence, residents have direct access to the most senior care assistant on duty.
Senior Care Assistants
and Carers
We pride ourselves on delivering personalised elderly care, which is made possible by our permanent staff of senior care assistants and carers. Every resident at Acorn Lodge is paired with a named carer who understands their needs and preferences – someone they can get to know and trust.
We enjoy spending time with our residents.
Kitchen Team
The kitchen at Acorn Lodge is managed by Head Chef Samual Samson and his team, who all believe in providing good, nutritious food for our residents. Our kitchen staff use quality ingredients in their home-cooked dishes, catering to all allergies and dietary needs.
Freshly prepared meals are available throughout the day; eat whenever you want.
Domestic Staff
At Acorn Lodge, our domestic staff uphold the highest standards of cleanliness, ensuring all residents have what they need, including clean laundry, bed linen and towels. They are responsible for keeping communal areas clean 24 hours a day and work alongside our care teams, where required, to ensure a safe and hygienic environment.
We take care of everything, so you don’t have to.
Activity Coordinators
Many of our residents love engaging in social activities – the ultimate way to keep active. At Acorn Lodge, our activity coordinators are committed to informing you of the latest social and recreational activities and events. While we understand the many benefits of being active and socially engaged, we also respect the privacy of residents who prefer a quieter way of life.
Here, residents live as they please.
Every resident is paired with a carer they can trust.
Here, we don’t employ agency staff.
We believe strongly in the benefits of our own dedicated staff.
At Acorn Lodge, we operate a strict no-agency-staff policy that ensures safe, familiar and consistent care to residents. Here, every resident is paired with a named carer with whom they can build a trusting relationship. We go to great lengths to see our residents smile and look forward to seeing them each day at our residential care home in Kenley.
There is something very special about getting to know our residents; we look forward to each new day.
Stress-free living with delicious, healthy home-cooked meals.
Lead the lifestyle you want without the pressures of everyday life.
One of the best benefits of moving into residential care is that you no longer need to worry about household chores such as cooking and cleaning. Whether you want a specific meal prepared by our kind, efficient kitchen staff or a regular laundry and room cleaning service tailored to your needs, we’ll take care of it all.
Ask us anything or visit anytime!
There is always someone here to welcome you and show you around.
Are you exploring residential care homes in your area?
While Acorn Lodge offers a peaceful countryside location, nothing is too far from home. Whether shopping at Purley High Street or enjoying a stroll with friends across some of Britain’s most beautiful and ecologically significant green spaces, such as Kenley or Riddlesdown Common, there really is something for everyone here.
Central London is less than 40 minutes by train!
We invite you to meet our team and residents at any time - no appointment is required. If you'd like to meet our Care Manager, it's best to let us know you are coming so we can ensure her availability.
Are there public transport routes nearby?
Yes. Kenley Railway Station and local bus services are only a ten-minute walk from Acorn Lodge.
Schedule a Visit
Arrange a Trial Stay at Acorn Lodge Residential Care Home.
Join us for a few days, a week or more - it is entirely up to you. All residents undergo a preassessment before arriving. If the prospective resident is unable to communicate due to health reasons, we will gladly speak to a trusted family member or representative.
Call Acorn Lodge Residential Care Home on
We look forward to hearing from you.