Terms and Conditions of Use

Last updated: October 2025

These Terms and Conditions, together with our Privacy Policy, govern your use of this website (the “Morven House Site”) and your relationship with Morven House (“Morven House”, “we,” “us,” or “our”). Please read them carefully as they affect your rights and obligations under the law. If you do not agree to these Terms and Conditions, please refrain from using the site.

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1. Use of the Site

The Morven House Site is provided for your personal, non-commercial use and is subject to these Terms and Conditions. By accessing or using the site, you agree to be bound by these terms.

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2. Amendments

We reserve the right to update or modify these Terms and Conditions at any time for legal, regulatory, or operational reasons. Any changes will be posted on the Morven House site. Continued use of the site after such changes indicates your acceptance of the revised Terms and Conditions.

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3. Intellectual Property

All content on the Morven House site—including text, graphics, logos, and software—is protected by copyright, trademarks, and other intellectual property rights. You may view and print content for personal use only. You may not reproduce, modify, distribute, or use any content for commercial purposes without prior written consent from Morven House.

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4. Acceptable Use

You agree not to use the Morven House site for any unlawful, defamatory, abusive, obscene, or otherwise objectionable material, nor to encourage conduct that constitutes a criminal offence or violates applicable laws. You must not disrupt or interfere with others’ use of the site or copy copyrighted content without permission from Morven House. You will be liable for any losses or damages resulting from your breach of these terms.

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5. Site Availability

While we strive to maintain optimal performance, we do not guarantee uninterrupted access to the Morven House site. Temporary downtime may occur due to maintenance, updates, or unforeseen issues. We will make reasonable efforts to restore service promptly.

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6. Limitation of Liability

The Morven House site provides general information only. While we aim for accuracy and reliability, we do not guarantee the completeness or suitability of the content. Our liability is limited to foreseeable losses resulting directly from our breach of these Terms and Conditions. This limitation does not apply to liability for death or personal injury caused by our negligence.

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7. Third-Party Links

The Morven House site may include links to external websites for your convenience. We are not responsible for the content or availability of these third-party sites and do not endorse them.

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8. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. We aim to resolve disputes amicably, but if necessary, legal proceedings must be initiated within the United Kingdom.

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9. International Use

Accessing the Morven House Site from outside the United Kingdom is done at your own risk. You are responsible for compliance with local laws in your jurisdiction.

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10. Miscellaneous

• You may not assign or transfer your rights under these Terms and Conditions.
• We may transfer our rights to another entity, provided your rights remain unaffected.
• If we choose not to enforce a breach of these Terms and Conditions, we retain the right to enforce them in the future.
• We are not liable for breaches caused by circumstances beyond our reasonable control.

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11. Policy Management and Compliance

At Morven House, we are committed to maintaining the highest standards of care, safety, and regulatory compliance. We use Quality Compliance Systems (QCS) to manage all operational policies and procedures, regularly reviewing and auditing them to ensure they remain current and aligned with best practice.

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12. Accessibility

Morven House is committed to ensuring that our website and services are accessible to all users, including individuals with disabilities. We continually review and improve our environments to promote inclusivity and remove barriers to access.

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13. Data Protection (GDPR)

We take your privacy seriously. Morven House complies with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Personal data collected through this site or during care provision is processed lawfully, securely, and transparently. You have the right to access, correct, or request deletion of your personal data at any time.

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